Jessica Smith is a Licensed Veterinary Technician and Assistant Office Manager at Greystone Pet Hospital in Bowling Green, Kentucky. Ever since she was a child, Smith knew she wanted to work with animals. Even though some days are long and tough, she loves helping animals and forming relationships with their owners. Smith says new business guidelines have greatly effected the way her, and the rest of her staff, operate. “We are doing curbside only, so no one is allowed into the clinic. Clients know their pet the best, so not having them in the clinic to help explain things has slowed things down just a little,” said Smith. New hours of operation have also greatly impacted veterinarians in Bowling Green, but the offices in town formed a plan to make sure all animals are able to get the care they need, whenever they need it. “There are five clinics in Bowling Green that take turns seeing emergencies after business hours. We also rotate weekends, so whoever is on call for the weekend is on call Saturday and Sunday. The clinic on call is responsible for seeing emergencies from the other 4 clinics as well as their own,” said Smith.